Signing in to Prysm

You can use the Prysm desktop app on a Windows 10+ computer.

1. Find Prysm in your Windows apps, and double-click the Prysm icon to open Prysm for desktop.

   

2. In the Email address field, enter your email address.
3. Set the Remember me toggle to Yes.
   
   
4. Click Sign in.
   If this is the first time you've signed in since your company configured its identity provider, the sign in fields for your company's identity provider are displayed.
   
5. Enter your Email address and Password, and click Sign in.
   Prysm for desktop opens and you can begin collaborating.
   Note: Steps 1 through 4 are only required the first time you sign in. After the first time, you only have to enter your email address and click Sign in.

You can use Prysm from a web browser to join a meeting and collaborate on files. See Prysm for Web Supported Devices and Browsers.

1. Open Prysm for web at https://app.prysm.com.
2. In the Email field, enter your email address.
3. Set the Remember me toggle to Yes.
   
   
4. Click Sign in.
   If this is the first time you've signed in since your company configured its identity provider, the sign in fields for your company's identity provider are displayed.
   
   
   Note: The design of the identity provider sign in page differs based on the identity provider that your company uses and your company's logo should appear on the page.
5. Enter your Email address and Password, and click Sign in.
   Prysm for web opens and you can collaborate as usual.
   Note: Steps 1 through 4 are only required the first time you sign in. After the first time, you only have to enter your email address and click Sign in.

1. In the Sign In form, enter your network credentials. This is usually your email address and network password.
   
   
2. Click Sign in.
   

1. Using the Prysm app on your iPhone, enter your username.
   
2. Click Next.
3. Enter your network password.
4. Select Sign In.
If desired, tap Use Touch ID to enable touch for Prysm sign in.

Note: Close the Prysm app to enable Touch ID. Then the next time you sign in using your iPhone, you can open Prysm using touch.
 

If your company has not configured SSO to work with Prysm, you have a separate Prysm username and password. If needed, check with your system administrator to see if you have a Prysm user account.

1. In the Enter Name field, enter your user name. Your user name is often your email address.
   Note: In Prysm for rooms, you can use the on-screen keyboard or a keyboard attached to the display. Tap any field to open the on-screen keyboard.
2. In the Enter Password field, enter your password.
3. Select Sign In.
   

The Alternate Sign In link is meant for support personnel and users in unique situations who need to sign in to a Prysm display at a company or site where an identity provider other than their own is configured. In these situations, users can tap Alternate Sign In, enter their user name, and Prysm will show the proper identity provider fields for the user.