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Getting Prysm for desktop

Prysm is available as a web app, a Windows 10 app from the Microsoft Store, an iPhone app from the Apple App Store, a room client for Prysm-enabled displays, and a Microsoft Outlook add-in. Install Prysm apps on your devices for Prysm access no matter where you are.

You need a Prysm subscription license to use Prysm apps.

ClosedInstalling Prysm for desktop
  1. Go to the Microsoft Store for Business.
    businessstore.microsoft.com/en-us/store
  2. Sign in with your company credentials.
    Prysm is available in your company store.

  3. Click Prysm Sharing Agent.
    Clicking Prysm Sharing Agent to install it before you install Prysm is the fastest method for installation.
    Tip: If you don't install Prysm Sharing Agent, you won't be able to use Prysm for desktop's sharing features.
  4. Click Install.

    Microsoft prompts you to open the Microsoft Store app.
  5. Click Open Microsoft Store.
  6. In the Microsoft Store app, click Install again.
    The Prysm Sharing Agent downloads and installs.
  7. Click Launch.

    The Microsoft Store app automatically takes you to the page to install the Prysm app.
  8. Click Install to install Prysm for desktop.
    Prysm for desktop downloads and installs.
  9. Click Launch.

    Prysm for desktop opens, and you have access to all of its sharing features!
ClosedOpening Prysm for desktop
  1. If Prysm for desktop isn't already open on your device, here's how to open it:
    • In the Search field of your Windows 10 device, search for Prysm and select Prysm from the installed apps.
    • From the System Tray, select Prysm.

      Note: If you can't find Prysm, it may not be installed. See Installing Prysm for Desktop for information.
  2. Sign in using network SSO credentials or your Prysm username and password.
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