Org Admin overview

The articles in this Help Center are designed for organizational administrators (Org Admins), who are the technical points of contact for Prysm at a customer site. Org Admins are responsible for managing users and user licenses, creating snap grids, and editing settings for their Prysm deployments if they have expanded permissions.

The Org Admin user is the:

  • First user created
  • Primary administrator for Prysm Admin Portal
  • Designated point of contact at a customer site for the Prysm Support team

Org Admin responsibilities include:

Access

To access Admin Portal, navigate to https://admin.prysm.com and and sign in using your Prysm user name and password, or sign in using your identity provider's authentication if you or an IT administrator have integrated an identity provider for your organization.

Note: Deployments using a Customer Hosted Cloud (collaboration server or VM) and Standalone deployments use a local IP address that is different from the URL provided above.

Dashboard

The Dashboard is the home screen of the Admin Portal interface. The left side of the screen includes a tool bar for navigation to all of the separate menus. In the center of the screen, each of the tool bar options has an icon and a short description. The Org Admin user can access the functions shown in the following dashboard: 

Warnings

To ensure that the application appliance operates without error:

  • Do not install third-party software on the application appliance unless specifically required for new features or functionality.
  • Do not update Windows OS device drivers on the application appliance.
  • Do not enable Windows update or updates for any installed software on the application appliance.
  • Only use the applications and configuration files located in the C:\Tools directory.
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