Signing in to Prysm

Signing into Prysm, whether you are accessing Prysm from a display in a conference room or using Prysm for web or iPhone, requires the same credentials. Based on how your system administrator has configured your account, you can sign in to Prysm using your network credentials or using Prysm authentication.

Signing in with SSO

If your IT administrator has configured SSO to work with Prysm, you can sign in with the same credentials used for your network.

Signing in to Prysm for web

You can use Prysm from a web browser to join a meeting and collaborate on files. See Prysm for Web Supported Devices and Browsers.

Open Prysm for web at https://app.prysm.com.
In the Email field, enter your email address.
Set the Remember me toggle to Yes.
Click Sign in.
If this is the first time you've signed in since your company configured its identity provider, the sign in fields for your company's identity provider are displayed.

Note: The design of the identity provider sign in page differs based on the identity provider that your company uses and your company's logo should appear on the page.
Enter your Email address and Password, and click Sign in.
Prysm for web opens and you can collaborate as usual.
Note: Steps 1 through 4 are only required the first time you sign in. After the first time, you only have to enter your email address and click Sign in.

Signing in to Prysm for rooms

In the Sign In form, enter your network credentials. This is usually your email address and network password.
Click Sign in.

Note: The design of the fields and sign in button might differ based on which identity provider your company uses, but your company's logo should appear above the fields.

Note: If your company's identity provider is G Suite, when you are in a project, you are automatically authenticated to Google Drive and you can access Google Drive files without signing in.

If your company's identity provider is Active Directory Federation Services (AD FS) or Azure Active Directory, when you are in a project, you are automatically authenticated to Office365 and you can access Office365 files without signing in. For information about working with files, see Uploading and Downloading Files.

Signing in to Prysm for iPhone

Using the Prysm app on your iPhone, enter your username.
Click Next.
Enter your network password.
Select Sign In.

Use Touch ID

Note: Close the Prysm app to enable Touch ID. Then the next time you sign in using your iPhone, you can open Prysm using touch.

Signing in with Prysm authentication or alternate authentication

Signing in with Prysm authentication

If your company has not configured SSO to work with Prysm, you have a separate Prysm username and password. If needed, check with your system administrator to see if you have a Prysm user account.

In the Enter Name field, enter your user name. Your user name is often your email address.
Note: In Prysm for rooms, you can use the on-screen keyboard or a keyboard attached to the display. Tap any field to open the on-screen keyboard.
In the Enter Password field, enter your password.
Select Sign In.

Signing in with alternate sign in

The Alternate Sign In link is meant for support personnel and users in unique situations who need to sign in to a Prysm display at a company or site where an identity provider other than their own is configured. In these situations, users can tap Alternate Sign In, enter their user name, and Prysm will show the proper identity provider fields for the user.

Example: If a user's account is verified through Ping Identity but the user needs to sign in to a display that is configured with G Suite, the user can click Alternate Sign In, enter her user name, and be presented with the Ping Identity sign in fields instead of the G Suite sign in fields.

After signing in to Prysm, you can work with project files, view saved media files, and access notes and annotations from previous sessions.

What's next?

Opening Projects