• All Files

Licensing and prerequisites for Skype for Business

Note: Support for Skype for Business Integration does not imply that Prysm is providing or has included the underlying Skype for Business server side Client Access Licenses (CAL).

Skype for Business is an optional add-on that requires a purchase order before it can be enabled.

Support for Skype for Business within Prysm is an optional upgrade feature. Refer to the Sales/Purchase Order to determine which version of this feature has been requested by the customer to be integrated with Prysm, installed onto the Prysm Application Appliance, and enabled in the field. If it has not been installed/enabled prior to shipment/delivery, it can be installed/enabled by a properly trained and qualified field service technician with the appropriate system permissions. Once installed, enabling support for Skype for Business within Prysm is an easily applied settings change. See Installing Skype for Business 2016 or Installing Skype for Business 2015 with the Microsoft provided Lync 2013 - basic client (32-bit) below for installation requirement details depending on the requested version.

Note: Prysm does not support modern authentication with Skype for Business. If modern authentication is enabled for Skype for Business in your environment, Skype for Business will not work on Prysm-enabled displays. You must disable modern authentication in your Skype for Business setup to use Skype for Business with Prysm.
ClosedPrerequisites

Authentication scenarios

  • Application Appliances that ARE joined to the Customer's S4B domain and have Active Directory (AD) integration enabled for that appliance will attempt to authenticate the users S4B account via auto-discovery (where supported).
  • Application Appliances that are NOT joined to the Customer's S4B domain and where AD integration is NOT enabled will require that the user manually enter their S4B credentials after signing into Prysm.

DNS, ports, and protocols

Verification

  • The Partner or Field Engineer needs to verify that the customer expects to utilize S4B through the Prysm interface and that S4B has either been installed or remains to be installed on the Prysm Application Appliance.

Upgrading systems not already loaded with Skype for Business

If Skype for Business has been installed on the Prysm Application Appliance, it must be enabled prior to launching Prysm. When Prysm launches, Skype for Business automatically runs in the background and the Skype icon is visible on the side menu tab.

If Skype for Business has not been installed on the Prysm Application Appliance, then the following packages and service packs must be installed prior to enabling Skype for Business and launching Prysm.

Refer to the Sales/Purchase Order to determine which version of this feature (2015 or 2016) has been requested by the customer to be integrated with Prysm. Depending on the package and customer licensing agreement with Microsoft, install the appropriate version of Skype for Business:

Note: Please consult the Helpdesk or IT Support staff within the customer organization for approval prior to proceeding with the following steps.
ClosedInstalling Skype for Business
Note: Consult your organizations' UC Architect or IT dept to determine which version should be installed. The sub-sections below give instructions dealing with the installation of Skype for Business 2016 or 2015. Follow the appropriate instructions in the chosen section for installation.

Installing Skype for Business 2016

To install Skype for Business 2016, see https://support.office.com/en-us/article/Install-Skype-for-Business-Online-8a618bc4-3fc8-4d5f-9d62-cf93a0494800.

Note: The system administrator may need to unblock UDP traffic on routers, switches, or firewalls to support the required download.

Follow the Install Instruction from the Microsoft website link and perform the following steps:

To install this download:

  1. Click the download button and save the Skype for Business 2016 32-bit program file to your hard disk. (path/destination chosen by the customer)
  2. Right-click on the file and select properties. Check the Unblock box and click Apply.
  3. Double-click the program file on your hard disk to begin installation.
  4. Follow the instructions on the screen to complete the installation.

Installing Skype for Business 2015 with the Microsoft provided Lync 2013 - basic client (32-bit)

Follow the steps below to download and install the Skype for Business 2015 basic client without the use of an Office 2013 / Office 365 installation disk or Office 365 Online plan.

  1. Download and install each program file shown in the table below to your hard drive in sequence. (path/destination chosen by the customer)
  2. Right-click on each file and select properties. Check the Unblock box and click apply.
  3. Double-click the program file from your hard drive location to begin installation.
  4. Follow the instructions on the screen to complete the installation.

Step

Knowledge Base ID

Description and Release Date

File Name and Lync.exe Version #

Web

1.

N/A

Microsoft Lync Basic 2013 (32 Bit)

 

10/28/2012

lyncentry.exe

15.0.4420.1017

http://www.microsoft.com/
en-us/download/details.aspx?id=35451

2.

KB2817430

Microsoft Office 2013 SP1

 

2/25/2014

proplussp2013-kb2817430-
fullfile-x86-en-us.exe

TBD

https://support.microsoft.com/
en-us/kb/2817430

3.

KB2817427

Microsoft Office 2013 Language Pack Service Pack 1 (SP1)

 

2/25/2014

lpksp2013-kb2817427-
fullfile-x86-en-us.exe

TBD

https://support.microsoft.com/
en-us/kb/2817427

4.

KB2889853

April 14, 2015 update for Lync 2013 (Skype for Business)

 

4/14/2015

lynchelploc2013-kb2889853-
fullfile-x86-glb.exe

TBD

https://support.microsoft.com/
en-us/kb/2889853

5.

KB3054853

June 9, 2015, update for Office 2013

 

6/9/2015

mso2013-kb3054853-
fullfile-x86-glb.exe

TBD

https://support.microsoft.com/
en-us/kb/3054853

6.

KB3054791

June 9, 2015, update for Lync 2013 (Skype for Business)

 

6/9/2015

lync2013-kb3054791-
fullfile-x86-glb.exe

15.0.4727.1001

https://support.microsoft.com/
en-us/kb/3054791

7.

KB3054946

July 14, 2015, update for Lync 2013 (Skype for Business)

 

7/14/2015

lync2013-kb3054946-
fullfile-x86-glb.exe

15.0.4737.1001

https://support.microsoft.com/
en-us/kb/3054946

8.

KB3085581

October 13, 2015, update for Lync 2013 (Skype for Business)

 

10/13/2015

lync2013-kb3085581-
fullfile-x86-glb.exe

15.0.4763.1001

 https://support.microsoft.com/
en-us/kb/3085581
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